FAQS

Frequently Asked Questions

Order Related Faqs

It is very simple process just choose product which you want to buy. Select size for selected product from select size drop down (you can also check size chart before selecting size, size chart button given above select size tab). Click add to cart and click checkout. Fill all billing and shipping detail carefully at checkout page and make online payment for free shipping, you can also select COD (delivery charge of Rs. 50 applicable for COD).

You can also contact us via email for further assist at hi@zpito.com

You can track your order status by clicking order status in my account > orders. Your order status link may take up to 24 hours from placing your order. Once your order processed we will also notify you via registered email. You will also get notification at the time of dispatch your shipment.

If you found any difficulty in tracking of your order status fill free to call our customer care or Email us at hi@zpito.com

Yes sure you can modify your order before your order shipped. If you make wrong order by mistake and want to modify you have option to cancel your current order and place a new order we will process your refund for previous order.

You can also contact us via email for further assist at hi@zpito.com

We ship product all over India with 0 shipping cost, there is no shipping charges on online payment. We charge Rs 50 on COD.

If you looking for GST credit you have to mail your GSTIN with your order details at hi@zpito.com we will send you soft copy of GST invoice on your registered email or communicated email.

Contact with our customer care if you found any error at our website we try to resolve it ASAP.

Delivery Related Faqs

We are apologize for the inconvenience. You can contact with our customer care with order details at hi@zpito.com our customer care team will work on your query and we try to provide solution in next 24 hours.

We provide customize solution for our customers and we also focus on quality. We work on printing and quality after your order received so its maybe little late. Printing and quality process takes up to 4-5 days. We also notify you via your registered Email id once your order placed. If your product take more time you can contact us via email hi@zpito.com , our customer care executive will follow your query and try to resolve in next 24 hours.

Sorry, currently we don’t have any premium service like that.

Sorry, currently we delivers products only within India.

We are apologize for the inconvenience. You can request for return order and place a new order on our website we will process your refund in next 2 working business days.

Make sure your delivery address is correct, or maybe someone else receive your item on behalf of you. If your address is ok contact to our customer care team via email hi@zpito.com our customer care team will work on your query and we try to provide solution in next 24 hours.

Payment, Refund, Return Related Faqs

You can pay with Debit/Credit Card, Net Banking, Wallet and UPI and COD (Free shipping not available in COD) we don’t accept international cards.

Contact with our customer care team with proper transaction id or transaction detail at hi@zpito.com. Our team will work on your query and provide you solution in next 24 hours.

Contact with our customer care team at hi@zpito.com. Our team will work on your query and provide you solution in next 24 hours.

We have 15 days from placing your order or 7 days of the order delivery money back policy. If you not happy with our product you can claim for refund within 15 days from placing your order or 7 days of the order delivery, you refund will be processed in max 2 working days from the time of order cancellation. No question will asked.

You can request a return request from my order page, you can claim return or refund within 15 days of order. We arrange pickup within 3-5 days of your return request and process your refund in next 2 working days.

It’s very simple to take refund on zpito, you can request for refund from you dashboard or you can contact with our customer care team with proper order details at hi@zpito.com we promise that we process your refund in max 2 working days no question will asked for refund.

My Account Related Faqs

You can reset your password by clicking forget password at the time of login. If you want to change your password you can change from dashboard. You can also contact to our customer care at hi@zpito.com for further assistant. We always try to provide instant solution.

Yes sure just send drop your registered email with new email which you want to change to our customer care we will resolve issue immediately.

You are receiving emails from zpito it means you subscribe for our newsletter, if you don’t want any emails from zpito in future you can simply unsubscribe our newsletter, unsubscribe link given in bottom of every mail.

Yes you can but it’s manually process you have to write email to our customer care and our team will help you to resolve your issue.

Common Faqs

Yes you can mail your design file (JPEG, PNG, PSD, AI EPS) at our customer care email hi@zpito.com with your t-shirt color and size.

You can send your updated CV at hi@zpito.com or check current openings in career page link given in footer of website.

We welcome suggestion and bug report you can send email regarding any suggestion or bug at our customer care email hi@zpito.com.

You can check our offers page for current discount.

Mail – hi@zpito.com

You can also reach us on social media – facebook, twitter or Instagram link given in footer of the website.

We always try to provide the best experience to our customers, we found that few accounts abuse our policies. Therefore, please ensure that the email you provide at the time of registration or checkout are correct and complete. We send verification mail to your registered email to confirm that email you provide is correct.

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